Netera
SR
⚡ Magento Managed Hosting

Hosting that understands Magento.

Dedicated infrastructure tuned for Magento. Security updates, backups, monitoring, CDN, and SLA — all included.

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Uptime SLA
99.95%
TTFB target
<200ms
Orders / month
30k+
Engineer on call
24/7

01 · Why specialized

Why Magento needs specialized hosting

Magento is one of the most powerful e-commerce platforms — and one of the most demanding. A generic VM with a LAMP stack is not Magento hosting. The infrastructure underneath has to know how Magento behaves: Varnish with a Magento-aware VCL for full-page cache, Percona tuned for the catalogue and order query patterns, OpenSearch with Magento indexes pre-configured, Redis split into separate session and application instances, and RabbitMQ for async indexing on large catalogues. That is the difference between a server that runs Magento and infrastructure that holds Magento up at peak traffic.

Performance

Hardware and stack tuned to Magento's read/write patterns. Page loads stay fast even when traffic spikes.

Security

OS hardening, Magento patches, WAF and backups — applied on a schedule, not when something breaks.

Stability

Monitoring, alerting and SLAs. Issues are caught before customers notice them.

Plans

Dedicated Magento hosting

Four tiers, transparent pricing. Migration is included; you can move up or down at any billing cycle.

CORE

Ideal for smaller Magento stores up to 3,000 orders/month with a moderate catalog — focused on stability and core security.

299 € / month
Hardware
8 CPU · 64 GB RAM
Stack
NginxPerconaOpenSearch

Includes

  • Regular server security updates
  • Data and server backup
  • Essential SLA
Order

GROWTH

For growing e-commerce projects up to 10,000 orders/month with larger catalogs and more demanding integrations.

499 € / month
Hardware
16 CPU · 128 GB RAM
Stack
NginxPerconaOpenSearch

Includes

  • Regular server security updates
  • Data and server backup
  • Critical Magento patches
  • CDN and basic WAF
  • Uptime monitoring
  • Advanced SLA
Order
Most popular

SCALE

Advanced hosting for growing and large stores with 20,000+ orders/month, high traffic, and complex integrations.

999 € / month
Hardware
48 CPU · 256 GB RAM
Stack
VarnishNginxPerconaOpenSearchRabbitMQ

Includes

  • Regular server security updates
  • Backup + external storage
  • Critical Magento patches
  • CDN and advanced WAF, bot filtering
  • Active server monitoring
  • Premium SLA
Order

ENTERPRISE

Fully tailored infrastructure for stores with 30,000+ orders/month, extreme traffic, and complex business processes.

On request

Includes

  • Architecture matched to project requirements
  • Dedicated support
  • Custom SLA
Request quote

AWS High Availability

When you need more than a single server

For projects with extreme traffic or zero-downtime requirements: a clustered, multi-AZ Magento deployment on AWS, fully managed.

Discuss HA setup

  • Multi-AZ failover

    Replicas across availability zones. One AZ outage and traffic keeps flowing.

  • Auto-scaling

    Web and worker tiers scale to traffic. Pay for what you actually use at peak.

  • Dedicated architecture

    Cluster designed around your stack — DB, cache, search, queues all sized to your volume.

  • Priority support

    Direct line into the team that built and runs the cluster.

Included

What every plan includes

No matter which tier — these activities are the foundation of a secure, stable, professionally maintained Magento.

  • 01 Regular server security updates
    Operating system, services, and software components are updated on a regular cadence. Known vulnerabilities are removed, hardening levels stay current, and the platform stays a step ahead of opportunistic attacks.
  • 02 Critical Magento patches
    Magento publishes security patches and functional fixes regularly. We install critical patches as they ship, keeping your store protected from publicly known exploits.
  • 03 Magento-aware backup
    A VM snapshot is not a Magento backup. We dump the database before snapshotting the filesystem (the order matters), exclude `var/` and `generated/` (Magento rebuilds them), keep `media/` on incremental sync, store environment config encrypted, and run a restore on a staging box weekly to prove the backup actually works. In a failure, restore is minutes, not hours.
  • 04 External storage for backups (Enterprise / HA)
    On Enterprise and HA setups backups also land on isolated external storage — protection against ransomware, hardware loss, or physical damage to the primary data centre.
  • 05 Global CDN for static assets
    Images, CSS, JS and product media are served from a global edge network. Page loads stay fast for visitors regardless of where they are; origin bandwidth and CPU stay free for the dynamic catalogue and checkout paths.
  • 06 WAF, DDoS, and bot protection
    A web application firewall blocks the OWASP top-10 attack patterns and DDoS attempts at the edge before they touch the server. Enterprise/HA adds custom rule sets, advanced bot filtering, and detailed traffic analytics.
  • 07 Active monitoring (Enterprise / HA)
    Server and Magento are watched in real time — CPU, memory, DB performance, network and service availability. External HTTP probes verify the site responds and key elements render.
  • 08 Magento-aware monitoring + support
    Generic hosting watches CPU, RAM and disk. We also probe the Magento application layer: checkout flow (POST /checkout/onepage/saveOrder/), search response time, admin route health, RabbitMQ queue depth, Varnish HIT rate, and indexer state. When the server looks healthy but the store is silently broken, we see it before you do. Critical alerts get a 24/7 response; non-critical tickets get a one-business-day response on CORE, faster on higher tiers. Our team speaks Serbian and English from CET hours.
142
Magento stores
99.97%
12-month uptime
€340M
GMV processed / yr
8 yrs
No major data loss

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FAQ

Frequently asked questions

The answers we give most often. Anything else — drop us a line.

  • Do you migrate from an existing host?
    Yes — migration is included for every plan. We coordinate a maintenance window, replicate data, and switch DNS so the cutover stays under a few minutes for most stores.
  • Which data centre / region do you use?
    EU Tier III/IV data centres — Frankfurt, Helsinki, and Nuremberg are the default options, with additional EU regions and AWS EU as alternatives when the project calls for it. All locations are GDPR-compliant. We pick the region per project based on where your customers are; for SR/ex-YU stores Frankfurt typically wins on latency. If you expect to grow into high availability later, starting on AWS keeps the upgrade path to a multi-AZ cluster within the same provider — no migration required.
  • Are SSL and CDN included on every plan?
    SSL is included on every plan (Let's Encrypt or your own certificate). CDN is included on GROWTH and above; CORE can add it as a paid extra.
  • What is not included?
    Custom Magento development, third-party extension fixes, and email hosting are not part of managed hosting. We can recommend partners or scope these as separate engagements.
  • How is billing structured (monthly / annual / contract)?
    Monthly invoicing by default. Annual prepay receives a discount; long-term contracts (12+ months) unlock locked-in pricing.
  • What does the SLA cover and how is downtime calculated?
    Each tier targets a published uptime (Essential / Advanced / Premium). Downtime is measured by external HTTP probes; SLA breaches return service credits per the contract.
  • Can I move between plans (upgrade/downgrade)?
    Yes. Upgrades are typically same-day; downgrades are scheduled at the next billing cycle.
  • What does the security layer cover?
    Free SSL (Let's Encrypt or your own certificate), web application firewall (WAF) with managed rule sets and bot/brute-force protection, monitored Magento patch installation, OS hardening, and a dedicated alert path when a critical vulnerability is published. DDoS mitigation runs at the edge (CDN layer).
  • Do you support Hyvä themes (and PWA storefronts)?
    Yes — strongly. We work with Hyvä storefronts day-to-day: Hyvä Compiler integrated into the build pipeline, Tailwind purge configured against Hyvä module surfaces, Hyvä Checkout caching tuned (it differs meaningfully from Luma checkout), and full module-ecosystem compatibility across our infrastructure. Luma, Hyvä, and headless / PWA all run on the same stack — no extra charge.
  • Is there a trial period or a money-back guarantee?
    Billing is monthly with no minimum contract — you can cancel any time and the server is decommissioned at the end of the paid period. We don't run a free-trial program because every account gets dedicated hardware sized to your store on day one; ask us about a paid 30-day pilot if you want a structured evaluation.
  • Is migration really free, and how long does it take?
    Yes — migration is included in every plan, run by our engineers, not handed back to you as a checklist. Most stores complete the cutover in under an hour with a planned maintenance window of a few minutes; complex multi-store or multi-region setups take longer and we scope them up front.
  • We already have managed hosting. Why switch?
    If your current host can't tell you which Varnish VCL is running on your server, whether Redis session storage is separated from application cache, or how to diagnose a Magento checkout timeout under load — you have a generalist server, not Magento hosting. That works until it doesn't. The usual reason stores move to us is post-incident: a Black Friday slowdown, a Magento upgrade that broke something the previous host couldn't debug, or repeat tickets that get bounced between sysadmin and developer because nobody owns the Magento application layer.
  • How do we know you understand Magento, not just the Linux server?
    Our team works with Magento 2 / Adobe Commerce day-to-day: we track Magento Security Patches from the day they ship, we know the difference between Hyvä and Luma cache invalidation, we understand Adobe Commerce B2B module architecture, and we deploy Magento stores regularly. You can ask us what `Magento\Framework\App\Cache\Type\Block` does and get an answer from the engineer on the call — not a ticket that gets handed to a sysadmin who has to Google it.

Contact

Talk to us

Tell us about your store and we'll come back with a proposal — usually within one business day.

Email
info@netera.rs

We respond within 1 business day.